Physical Therapy Receptionist (full time)
Location: Garden Grove
Description
Job Title: Physical Therapy Receptionist
About the Position
We are seeking a friendly, organized, and reliable Physical Therapy Receptionist to join our growing healthcare team. The receptionist plays a key role in creating a welcoming environment for patients while supporting the clinical team with administrative tasks. This position is ideal for someone who enjoys working with people, has strong communication skills, and thrives in a fast-paced medical office.
Key Responsibilities
Greet patients and visitors in a professional and welcoming manner
Answer and route incoming phone calls
Schedule, confirm, and manage patient appointments
Verify patient information and update electronic medical records
Assist with patient check-in and check-out processes
Collect co-payments and maintain accurate records of payments
Communicate with patients regarding appointments, forms, and clinic policies
Maintain an organized and clean front desk area
Support therapists and office staff with general administrative tasks
Requirements:
Qualifications
High school diploma or equivalent required
Previous medical office or receptionist experience preferred (physical therapy or healthcare setting is a plus)
Strong customer service and communication skills
Basic computer skills and familiarity with electronic medical records (EMR) systems preferred
Ability to multitask and stay organized in a busy environment
Professional, dependable, and patient-focused attitude
Preferred Skills
Experience with medical scheduling software
Knowledge of insurance verification and basic medical terminology
Bilingual (English/Spanish) is a plus
